Terms of service

Effective Date: October 16, 2024

Welcome to Pipparoo! These Terms of Service ("Terms") govern your use of our website, pipparoo.com, and the purchase and use of our personalized children's books. By accessing or using our website and services, you agree to be bound by these Terms. Please read them carefully.

1. Acceptance of Terms

By accessing or using the Pipparoo website, you affirm that you are of legal age to enter into these Terms and that you agree to comply with and be bound by them. If you do not agree to these Terms, please do not use our website or services.  

2. Products and Services

Pipparoo offers personalized children's books that are printed on demand. You acknowledge that:

  • Personalization: You are responsible for providing accurate and appropriate content for personalization, including names, photos, and dedications. Pipparoo is not responsible for errors in the content you provide.

  • Artistic Interpretation: Our artists use their skills to create illustrations based on the photos you provide. Variations in the child's illustrated likeness may occur due to artistic interpretation.

  • Product Availability: While we strive to maintain accurate product information, availability is subject to change without notice.

3. Ordering and Payment

  • Order Placement: By placing an order, you are making an offer to purchase a product subject to these Terms.

  • Payment: All payments must be made through our secure third-party payment processors. You agree to provide accurate and complete payment information.

  • Order Confirmation: You will receive an order confirmation email after your order is placed.

  • Pricing and Errors: We reserve the right to correct any errors in pricing or product information.

4. Shipping and Delivery

  • Shipping Policy: Please refer to our Shipping Policy page for details on shipping times, costs, and potential delays.

  • Delivery: We are not responsible for delays or delivery failures caused by factors outside of our control, such as incorrect addresses, customs delays, or natural disasters.

5. Returns and Refunds

  • Personalized Products: Due to the personalized nature of our products, we do not accept returns except for damaged or defective items.

  • Damaged or Defective Items: Please refer to our Returns & Refunds page for instructions on how to report damaged or defective books.

6. Intellectual Property

  • Ownership: All content on the Pipparoo website, including text, graphics, logos, images, and software, is the property of Pipparoo or its licensors and is protected by copyright and other intellectual property laws.

  • Limited License: You are granted a limited, non-exclusive, non-transferable license to access and use the website for personal, non-commercial purposes.  

7. User Conduct

You agree not to:

  • Use the website for any unlawful purpose.

  • Violate any applicable laws or regulations.

  • Infringe upon the intellectual property rights of Pipparoo or others.

  • Interfere with or disrupt the website or its servers.

  • Attempt to gain unauthorized access to the website or user accounts.

8. Disclaimer of Warranties

The Pipparoo website and its content are provided "as is" without warranty of any kind, express or implied. We do not warrant that the website will be uninterrupted or error-free.

9. Limitation of Liability

To the fullest extent permitted by law, Pipparoo shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the website or products.  

10. Indemnification

You agree to indemnify and hold Pipparoo harmless from any claims, losses, damages, liabilities, costs, and expenses (including attorney's fees) arising out of or related to your use of the website or your breach of these Terms.  

11. Modifications to Terms

Pipparoo reserves the right to modify these Terms at any time. We will post any changes on our website. Your continued use of the website following the posting of any changes constitutes acceptance of those changes.

12. Contact Us  

If you have any questions about these Terms and Conditions, please contact us through our Contact Us page.